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We’re Here For You

Whether you’ve got a question, need to file a claim or just want to learn more about CarShield, we’d love to hear from you!

File a Claim

Let’s face it, all vehicles get older and break down at some point. While we wish your vehicle would run smoothly forever, we’ll make sure you get your life back on track and your vehicle in case the unexpected happens.

Start Your Claim

FAQ

Our FAQ is your clear, concise, and unbiased guide to getting your vehicle covered. You’ll find answers to frequently asked questions about our company, extended auto warranties, and how vehicle service contracts work.

Browse Our FAQ

Contact Us

We'd like to hear what's on your mind. If you have a suggestion for us, problem with your plan, or question for our company please let us know.

Get In Touch

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Roadside Assistance

1-866-222-7869

Open 24 Hours - 365 Days / Year

Claims

American Auto Shield:
1-800-859-9923

M-F 7:00AM – 6:00PM (CST)
SAT 8:00AM – 3:00PM (CST)

Report Your Claim Online

Customer Support

Payment Processing:
1-800-587-4603
M-F 7:00AM – 9:00PM (CST)
SAT 8:00AM – 3:00PM (CST)

Customer Service:
1-800-587-4162
M-F 7:00AM – 6:00PM (CST)
SAT 8:00AM – 3:00PM (CST)

Sales:
1-800-588-8501
M-F 7:00AM – 10:00PM (CST)
SAT 8:00AM – 7:00PM (CST)
SUN 8:00AM – 5:00PM (CST)

Common Questions
Browse our FAQ

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Questions? Visit our Support Center, or get in touch:

  1-800-588-8501         Contact Us