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How Can We Help You?

We’ll be here when you need us the most.

Due to technical issues with Claims phone numbers, hold times may be longer than normal. We apologize for any inconvenience and are working diligently on fixing the issue.

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Send us your comments, suggestions, questions or simply just say hi. At CarShield we are extremely good listeners!

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Your contact submission was sent succssfully! A CarShield representative will touch base with you within 24 hours (Mon-Fri). If you would like a quicker response, please call our customer service at 1-800-974-9385.Thank you.

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Customer Support

Customer Service:
1-800-587-4162
M-F 7:00AM – 6:00PM (CST)
SAT 8:00AM – 3:00PM (CST)

Payment Processing:
1-800-587-4603
M-F 7:00AM – 8:00PM (CST)
SAT 8:00AM – 5:00PM (CST)

Sales:
1-800-974-9385
M-F 6:00AM – 9:00PM (CST)
SAT 8:00AM – 5:00PM (CST)

Mailing Address:
503 Pearl Dr.
St. Peters, MO 63376

Common Questions
Browse our FAQ's

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Roadside Assistance

United Car Care:
1-800-380-2165

American Auto Shield:
1-800-531-1925

Questions? Visit our Support Center, or get in touch: